Having been in business for over 20 years I sit marvelling at the change of business. I first started out of University working for a large Canadian Bank. Each account manager had a secretary and the norm was seeing many bank employees with ten Ted Williams Jersey , twenty and even thirty years of dutiful service to their employer. Most of the account managers got nominal raises each year and for the most part they were very uncomfortable with computers or technology. If you look around at bank employees today, there are very few employees with over 5 years of experience. All employees are very comfortable with technology and computers. E-commerce and internet banking are very common. There are very few secretaries, and account managers do all their typing for correspondences by themselves. Stock options and performance bonuses are the norm. We have turned into the me generation, where we'll stay with the company as long as it's good for me. Like wise the companies today keep their employees until it doesn't suit their needs Boston Red Sox Jersey , quickly offering severance packages rather than being saddled with an unwanted employee.
Is this really the wave of the future? Having left the large corporate world to start my own business in printing and promotional products, I watch as entrepreneur after entrepreneur tell me that the hardest thing to find, is good people to work for them. Being in this business I interact with all types of businesses both large and small in industries like education, fashion Mark Trumbo Jersey , finance, manufacturing, technology, accounting Joey Rickard Jersey , medicine, pharmaceutical as well as the appliance industry. Technology is plentiful and you can find a multitude of softwares to run your business properly. Finding and retaining quality employees is the challenge. I decided that if I found that individual that I would do what I could to retain them. This mean't flexible hours, understanding personal problems and listening to constructive criticism. Giving the possibility for advancement to make employees look at their jobs as careers and not transient stops along the way, has also helped me retain my employees. Bosses today must treat their employees with respect and look at them as part of the puzzle rather than the last piece of the totem pole.
Now that we have dealt with employees Chris Davis Jersey , how should we deal with customers or clients? The answer in my opinion is listen to them. Don't push something down their throat. What's good for one may be totally wrong for someone else. Don't be dogmatic. Flexibility and speed to react are key to any growing business. Service, service and service will help you retain accounts. As loyalty has become a relic term, and competitive pricing has become the norm, service and the ability to make your customers feel that they are special Adam Jones Jersey , will play an increasing important role in growing your business. Rest assured that the only guarantee you have in business is that no matter how hard you try, no matter how right you are in decision making, customers will come and customers will go. Learn to utilize your time effectively. If you lose a customer a wise business practice would be to try to find out why? Once you assertained the reason, see if you can rectify the problem. If after a couple of unsuccessful attempts you have made no progress Cal Ripken Jersey , Move On. Wasting too much time could devistate your business further. Regroup and try to figure out how you can replace this customer and attract even more new ones. Business is business, try not to take it personally. Living and learning is your best education. If you need help or advice give me a call at 514-337-2238 or visit my web site at Solutions Ink, if I can help it would be a pleasure to help others as many people have helped and advised me.
Steven Schneidman
Business coaching provides so many benefits to get a company, be it significant or small. Employees must be constantly trained to equip them with all the skills that are needed to survive in this extremely competitive environment. In reality Brooks Robinson Jersey , this is a cost-effective way by which any business can boost productivity, sales and marketing plus increase efficiency of a employees. It also helps understand the business principles in a better manner and learn how to use these in many different situations. Along with strengthening team spirit, these training programs could also help the executives to understand their own strengths better and improve on their weaknesses and thus give their finest to the company in improving customer satisfaction and product quality. . Concerning previously commented that this business coaching recipe to master a recession (in fact any dip in the economy) requires asking quite a few fundamental questions about your corporation.
I suggested there was a have got to clearly answer the following business structure questions:
WHAT products or services you sell
WHO buys them
WHY accomplish they buy them
HOW do you make a profit out of the transaction
Now which may seem obvious when you’re getting started. “Why, if I’m a florist I sell flowers as expected! “
Now it’s unlikely that the customer will choose your home business just because you offer for sale cards as most in the industry would. Or should.
Therefore aggressively merchandising those products and allowing them to take up valuable retail real estate property is not always recommended. You should be trying to sell your unique core differentiator which must be linked to your foremost product.